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TCP Cleaning Heads – Edisonweg 41c8, 4382 NV Vlissingen
1.1. These terms apply to all offers, sales, and services provided by TCP Cleaning Heads (hereinafter: "supplier").
1.2. Deviations are only valid if agreed in writing and apply solely to the relevant agreement.
1.3. Buyer’s general terms are not applicable unless explicitly accepted in writing by the supplier.
2.1. All offers are non-binding and valid for 14 days from the offer date.
2.2. An agreement is only concluded after written confirmation by the supplier or upon commencement of execution.
2.3. In case of discrepancies between oral arrangements and the supplier’s written confirmation, the written confirmation prevails.
3.1. All prices are in euros unless stated otherwise.
3.2. Prices apply only to the agreed goods or services. Additional work will be invoiced separately.
3.3. Prices are exclusive of VAT, packaging, transport, travel, and accommodation costs, unless otherwise agreed.
3.4. If cost-increasing factors (e.g. raw materials, wages, currency rates) change after agreement but before delivery, the supplier may adjust the price accordingly. Buyer will be notified in writing.
4.1. Delivery times are indicative and not strict deadlines, unless expressly agreed in writing.
4.2. The delivery period starts only after written confirmation and receipt of all necessary information from the buyer.
4.3. Delivery is subject to material and data availability. Delay does not entitle to compensation unless agreed in writing.
4.4. Transport is at the buyer’s expense and risk unless agreed otherwise in writing. In the case of ex-warehouse delivery, risk transfers upon loading.
4.5. Services are provided on a best-effort basis, not a result obligation.
4.6. The service assignment is considered fulfilled once the agreed period ends or upon written confirmation of completion by the supplier.
5.1. Payment must be made at the supplier’s registered address.
5.2. Payment is due within 30 days of invoice date unless agreed otherwise in writing.
5.3. The supplier may demand security for payment. Refusal entitles the supplier to terminate the agreement.
5.4. In case of default, the supplier may suspend delivery or performance.
5.5. Regulations from any authority do not alter the buyer’s payment obligations.
5.6. Offsetting by the buyer is excluded.
5.7. In case of bankruptcy, suspension of payment, or seizure, all amounts become immediately due.
5.8. Late payments incur 1% monthly interest and collection costs.
6.1. In case of force majeure, the supplier may suspend or cancel the agreement without liability.
6.2. Temporary force majeure does not entitle the buyer to cancel or claim damages.
6.3. Force majeure includes: fire, natural disasters, third-party obstacles, strikes, staff illness, and all other causes beyond the supplier’s control.
7.1. Ownership remains with the supplier until full payment is received.
7.2. The buyer may not pledge unpaid goods.
7.3. In case of non-compliance, the supplier may reclaim goods and enter the premises.
7.4. Buyer must notify supplier of any bankruptcy or suspension of payment in advance.
8.1. Visible defects must be reported in writing within 6 days of delivery; hidden defects within 8 days of discovery.
8.2. Invoice complaints must be submitted within 6 days of the invoice date.
8.3. Supplier ensures normal usability under regular use.
8.4. Late or invalid complaints void the right to remedies.
8.5. Valid complaints entitle the supplier to repair, replace or credit the goods.
8.6. Delivery notes or shipping documents are deemed correct unless immediately disputed in writing.
8.7. Warranty applies only if the buyer has met all obligations.
9.1. Supplier is only liable for direct damage caused by negligence and only up to the amount covered by insurance.
9.2. Supplier is not liable for indirect damage such as lost profits, production downtime, or consequential loss.
10.1. Supplier is not liable for issues like adhesion or color unless the buyer has provided full and accurate information about the materials.
10.2. Unless expressly agreed otherwise, supplier is not liable for damage to materials supplied by the buyer.
10.3. Supplier performs with care but cannot be held liable for long-term adhesion problems.
If the buyer does not collect goods made available, the supplier may, after one month and written notice, sell them and transfer the net proceeds to the buyer after deducting any outstanding claims.
12.1. Dutch law applies to all agreements.
12.2. The Vienna Sales Convention is excluded.
12.3. Disputes shall be submitted to the competent court in the supplier’s place of business, unless mandatory law dictates otherwise.